Shipping
Estimated delivery dates do not include processing time. Shipping times and delivery dates are estimated based on quotes provided by Canada Post and are not guaranteed.
FREE SHIPPING
FREE Canada Post Expedited shipping is available on orders over $75 (before taxes and after discounts). Most orders arrive take 2-7 business transit days to arrive.
NEW REDUCED SHIPPING FEE
Flat shipping rate anywhere in Canada for orders less than $75 is only $8.00 plus tax for Canada Post Expedited Shipping. There are no duties or import fees.
NEED YOUR ORDER FASTER?
We offer XPRESSPOST which takes 1-4 business days once shipped. XPRESSPOST shipping is $12.00 + tax for all orders.
Need it even faster? We offer PRIORITY shipping which takes 1-3 business day once shipped. PRIORITY shipping is $19.00 + tax for all orders.
SHIPPING DETAILS
We ship to any APO/FPO/DPO or PO Box address within Canada. PO Box information must be provided should your address include one.
We ship from multiple ship locations and your order may arrive in multiple shipments.
Estimated delivery dates do not include processing time. Shipping times and delivery dates are estimated based on quotes provided by Canada Post and are not guaranteed.
WRONG ADDRESS DISCLAIMER
It is the responsibility of the purchaser to make sure that the shipping address is entered correctly. If you provide the wrong shipping address please contact us at info@belowthebelt.com as soon as possible to attempt to correct the address. Once the package is shipped, we can't guarantee that Canada Post will be able to change the delivery address. There may be a fee to correct the address once it has left our shipping facility and is in transit with Canada Post, or if the item has arrived back at our facility "return to sender" there may be additional shipping charges required to re-ship your package.
DELIVERY TIMES
Most orders are shipped within 24 hours but may take up to 3 business days. Estimated delivery dates do not include processing time. Shipping times and delivery dates are estimated based on quotes provided by Canada Post and are not guaranteed.
EXPEDITED SHIPPING:
Once shipped, Expedited shipping takes 2-7 business days.
XPRESS SHIPPING:
Once shipped, Xpress Shipping takes 1-4 business days.
PRIORITY SHIPPING:
Once shipped, Priority takes 1-3 business days.
Once your order has shipped, you will receive a shipping notification email with tracking information. If your order ships in multiple shipments you will receive an email notification with tracking for each package.
Please note that delivery times and dates are estimates provided by Canada Post and are not guaranteed. Shipping times may vary due to unforeseen circumstances outside our reasonable control such as weather, natural disasters, strikes, etc.
TRACKING
Tracking information is available using the Canada Post Tracking Tool and the tracking number included in your shipping notification email.
If you feel your parcel has been lost, please contact our customer care team via email at info@belowthebelt.com. A customer service representative will open a lost parcel ticket for you. All lost parcel tickets may take up to 15 days to resolve.