Shipping and Return Details


SHIPPING

FREE Canada Post Expedited shipping is available on orders over $75 (before taxes and after discounts). Most orders arrive within 2-7 business days once shipped.

NEW REDUCED SHIPPING FEE

Flat shipping rate anywhere in Canada for orders less than $75 is only $8.00 plus tax for Canada Post Expedited Shipping. 

NEED YOUR ORDER FASTER?

We offer XPRESSPOST which takes 1-4 business days once shipped. XPRESSPOST shipping is $12.00 + tax for all orders.

Need it even faster? We offer PRIORITY shipping which takes 1-3 business day once shipped. PRIORITY shipping is $19.00 + tax for all orders.

We ship to PO Box addresses since we ship with Canada Post.

Please see our SHIPPING PAGE for full details about shipping, including delivery times, tracking information, and lost packages.

Estimated delivery dates do not include processing time. Shipping times and delivery dates are estimated based on quotes provided by Canada Post and are not guaranteed.  

RETURN POLICY

  • Visit your local store location for the easiest and quickest return of your online order.
  • The Order Confirmation is required for returns/exchanges.
  • Online orders may be exchanged or refunded within 21 days of delivery date. Items must be in unworn, unwashed and original condition. 
  • Refunds (less original shipping charges) are processed on the original method of payment. 
  • Exchanges processed on a gift card are only valid in store. Gift cards are not valid online.
  • Original shipping charges are nonrefundable. Refunds (less any shipping costs) will be issued via the original method of payment.
  • No refunds or exchanges on face masks, women's bathing suits, underwear, bodysuits or health and beauty products including hand sanitizer. No returns on Gift Cards.
  • While we process the return right away it could take up to 5 business days once the return has been processed, depending on your bank.
  • Defective items may be eligible for replacement or store credit only.
  • Items purchased as Christmas gifts after October 1 are eligible for return or exchange until the following 14th of January.
  • Price matching is not available for purchases which are later included in any other special promotions, including Black Friday or Boxing Week promotions.
  • Please visit our RETURN POLICY page for more information about in-store and online returns

Questions? please email us at info@belowthebelt.com