OPTION 1: IN-STORE
IN-STORE RETURNS & EXCHANGES
The fastest and easiest way to return or exchange is by visiting your local Below The Belt store.
Find your store at www.belowthebelt.com/pages/stores. No additional charges! Simply bring in your item(s) along with your printed receipt*
OPTION 2: MAIL-IN
MAIL-IN RETURNS & EXCHANGES
Email firstname.lastname@example.org to start the return/exchange process. Please include the invoice number, the item # being returned, your name, phone number & email address.
Items purchased within a Below The Belt store must be returned to a physical store location in order to receive a refund/exchange*
*Items may be exchanged or refunded within 21 days of delivery date. Items must be in unworn, unwashed and unaltered condition. Invoice required for full refund. No refunds or exchanges on underwear & bodysuits. No returns on Gift Cards. Original shipping charges are non-refundable. Refunds (less any shipping costs) will be issued via the original method of payment if mailed back. While we process the return right away it could take up to 5 business days once the return has been processed, depending on your bank. Defective items may be eligible for replacement or store credit only.
Questions? please email us at email@example.com