EASY RETURNS & EXCHANGES


OPTION 1: IN-STORE

IN-STORE RETURNS & EXCHANGES

The fastest and easiest way to return or exchange is by visiting your local Below The Belt store. All stores are now open!

Find your local store at www.belowthebelt.com/pages/stores

 

No additional charges for in-store returns. Simply bring in your item(s) along with your printed receipt*

OPTION 2: MAIL-IN

MAIL-IN RETURNS

Email info@belowthebelt.com to start the return process. Include the invoice number, the item # being returned, your name, phone number & email address.*

 

A return shipping fee of $12 + tax is deducted for all mail returns.

 

Original shipping charges are nonrefundable. Refunds (minus return shipping fee) are issued via the original method of payment when the package is received at Below The Belt.  

 

Items purchased at Below The Belt store must be returned to a physical store.


*Items may be exchanged or refunded within 21 days of delivery date. Items must be in unworn, unwashed and original condition. Invoice required for full refund.

No refunds or exchanges on:

* Face masks

* Underwear

* Bodysuits

* Health and beauty products including hand sanitizer

* Gift cards

Defective items may be eligible for replacement or store credit only. Items purchased as Christmas gifts after October 1 are eligible for return or exchange until the following 14th of January. Price matching is not available for purchases which are later included in any other special promotions, including Black Friday or Boxing Week promotions.

Questions? please email us at info@belowthebelt.com